Costco Return Without Receipt: Detail Guidelines 2024

Costco allows consumers to return most products within 90 days of purchase, or even longer in some cases. How about without receipt cases? For any Costco customers who ask “Can I return to Costco without receipt?”, the simple answer is yes.

In general, Costco allows their customers to return items without a receipt, but there are some exceptions.

Basically, Costco's return policy provides a lifetime guarantee on most things purchased by Costco members, except some items that we will list below. This policy means that there is no time restriction on how long a client has to return their item.

However, for all electronic devices sold at Costco, including TVs, Apple products, laptops, cell phones, and so on, returns must be done within 90 days. After this time, Costco will not accept returns on electronic devices anymore.

Costco's website states that you can return any item purchased at Costco or Costco.com, but the products below are exceptions:

• Cigarettes: Costco does not allow you to return cigarettes because they worry that these products can be tampered with. Costco also can not resell cigarettes if you return them.
• Alcoholic: same reason with cigarettes, you can also not be allowed to return alcohol.
• Gasoline

• Pharmacy products
• Items that are unique or customized: Because it’s customized for only you and fit your specific needs, Costco can not sell these items to other people.

• Tires

• Diamonds weighing more than one carat: You must provide the original receipt and wait for about 48 hours for test authentication by Costco Graduate Gemologist to return.
• Airfare and live performance events: Because these deals have a limited run, they may last for just a couple of days or weeks. After that, they can no longer be available.

• Costco Cash Cards.

Expect the lists above, all other products can be returned to Costco without a receipt if you have the following information:

• Costco membership number
• The product number or description
• The purchasing date

This information may be found by going into your online account, reviewing your email confirmation, or contacting Costco's customer service.

It’s easy to return Costco items online. If you don’t know how to do, follow the guidelines below:

• Login into your Costco account
• Select Order Status. You will see a list of your online orders here.
• Select which products you want to return.
• Print a return label and return your products to Costco.
• You will be refunded once your products have been received.

To return Costco items without a receipt in-store, you can follow these steps below:

• Go to any nearest Costco warehouse and contact the customer service desk.
• Bring the item that you want to return
• Show your Costco membership number, purchase date, and item description.
• Customer support will ask you some questions about the item you wish to return.
• After that, your return will be processed.

Can Costco look up receipts?

Yes, Costco staff will look up receipts when you return items (not all items, just for some exception items)

Can I use my wife's Costco card at self-checkout?

Actually not, Costco states that they do not allow you to share Costco cards with other family members at self-checkout.

Can you return something to Costco after 2 years?

As long as the items you want to return are not electronic devices, you can return them whenever you want. This is because Costco does not set a limit time to return any items, except electronic devices (which are only accepted if returned within 90 days)

Can someone else make a return for you?

Definitely yes, if you can show the original purchaser's membership card for the item you want to return. In this case, your items can totally be in the return process by someone else.

Does Costco accept returned gifts?

Yes, Costco accepts returned gifts as long as you can provide your Costco Membership card or the person who places an order.

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