How to Cancel a Dominos Order? The Easy Way

If you have placed an order on Dominos and you want to cancel it, you have a few options depending on the status of your order and the method of payment. Here are some ways to cancel your order on Dominos:

Canceling an Order on Domino's: Calling the Store

If you've recently placed an order and wish to cancel it, you can call the Domino's store where you made the order. Follow these steps:

• Find the Store's Phone Number: Locate the phone number of the Domino's store from which you placed the order. You can find this information on the Domino's website or through an online search.
• Call the Store: Dial the store's phone number and wait for someone to answer. It's usually best to call during their operating hours.
• Provide Order Details: Once connected, inform the staff member that you would like to cancel an order. Provide them with the order details such as the order number, items ordered, and any relevant information.
• Confirm Cancellation: The staff member will verify the order details and confirm the cancellation. They might ask for a reason for canceling.
• Ask About Refund: Inquire about the refund process and the timeframe for receiving your refund. The store staff will guide you on how the refund will be processed based on your payment method.
• Note Confirmation: Make a note of the cancellation confirmation, including the name of the staff member you spoke with and the date and time of the call.

Canceling an Order on Domino's: Online Account

If you placed an order through your Domino's online account and wish to cancel it, follow these steps:

• Log In: Visit the Domino's website and log in to your online account using your credentials.
• Access Order History: Look for the option to view your order history. This is often located in the account settings or dashboard area.
• Select Order: Find the specific order you want to cancel from the list of recent orders and click on it.
• Cancel Order: Within the order details, check if there's an option to cancel the order. Click on it to initiate the cancellation process.
• Provide Reason (if required): Domino's might prompt you to provide a reason for the cancellation. Choose an appropriate reason from the options provided or provide a brief explanation.
• Confirm Cancellation: Double-check your choice and confirm the cancellation. You may receive an on-screen confirmation.
• Check Refund Process: Depending on your payment method, Domino's will process the refund accordingly. Keep an eye on your payment account for the refunded amount.

Canceling an Order on Domino's: Using the App

If you placed an order through the Domino's app and wish to cancel it, here's how:

• Open the App: Launch the Domino's app on your device.
• Access Recent Orders: Look for the section that displays your recent orders. Tap on the order you want to cancel.
• Cancellation Option: Check if there's an option to cancel the order within the order details. Tap on it to start the cancellation process.
• Select Reason (if prompted): Domino's might ask for a reason for the cancellation. Choose an appropriate reason from the provided list or provide a brief explanation.
• Confirm Cancellation: Confirm your decision to cancel the order. You might receive an in-app confirmation.
• Monitor Refund: Depending on your payment method, Domino's will process the refund accordingly. Monitor your payment account for the refunded amount.

Here is how a cancelled Dominos order looks like

Please note that these steps may vary slightly based on your location and the specific version of the Domino's website or app you are using. Always consider the timing of your cancellation to ensure the order hasn't progressed too far in the preparation process.

How can I cancel an order on Domino's?

To cancel an order on Domino's, you have several options. You can call the specific store where you placed the order and provide them with your order details for cancellation. Alternatively, if you ordered through the Domino's website or app, you can log in to your account, access your order history, and cancel the order from there.

Can I cancel an order through the Domino's app?

Yes, you can cancel an order through the Domino's app. Open the app, go to your recent orders, select the order you wish to cancel, and look for the cancellation option. Follow the prompts to cancel the order. Remember that the availability of the cancellation option might depend on the stage of your order.

What if I've already paid for my order? Will I get a refund?

If you've already paid for your order, Domino's will process a refund based on their refund policy. The refund process varies depending on your payment method and location. Generally, the refunded amount will be returned to your original payment method. Keep an eye on your payment account for the refunded amount to appear.

Can I cancel an order after it's been prepared or is out for delivery?

Canceling an order that's already in the preparation or delivery stage might not always be possible through the online platforms. In such cases, it's recommended to contact the Domino's store directly and explain your situation. They will provide guidance on whether the cancellation can be accommodated at that stage.

What should I do if I can't find the cancellation option online or in the app?

If you're unable to find the cancellation option online or in the app, or if you encounter any issues, you can reach out to Domino's customer support. They will assist you in canceling the order or guide you through the process. You can find the customer support contact information on the Domino's website or app.

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