Flaviar is a spirits club offering curated selections of whiskey, rum, gin, and other premium spirits, along with themed collections like the Whiskey Advent Calendar. This page aggregates honest shopper reviews to help you understand what Flaviar customers experience, from product quality to shipping and customer service.
Flaviar Reviews
4.5
16 reviews
What Shoppers Say About Flaviar
Created with AI, based on recent reviews
Flaviar earns 4.5 out of 5 from 16 shoppers, with strong enthusiasm for its specialty spirits and seasonal products like the Whiskey Advent Calendar. Customers praise quick ordering, timely delivery on successful shipments, and responsive customer service, particularly noting staff willingness to help with account changes. However, a notable minority of shoppers report serious billing errors involving duplicate membership charges totaling hundreds of dollars, as well as recurring shipping failures where bottles do not arrive at updated addresses despite multiple address corrections and extended timeframes.
The gap between five-star and one-star experiences suggests inconsistent execution in two critical areas: billing systems and logistics. While positive reviewers consistently highlight customer service responsiveness and product satisfaction, negative reviews center on unresolved operational failures that persist over extended periods, indicating potential systemic issues with payment processing and delivery fulfillment that warrant investigation before committing to membership purchases.
Customer Reviews (16)
Sorted by: Most recentThomas G.Feb 16, 2026
Would give them a zero rating if I could. I somehow got charged for both a regular membership and a premium black membership adding up to almost eight hundred dollars. Their shipping logistics are a nightmare and bottles keep missing their destinations. After updating my address several times, I've received only one bottle there. Since last year, just three bottles went to where they were supposed to go. One arrived at my place instead because the shipper wanted one hundred dollars extra for an off-route delivery. So basically, I paid nearly eight hundred for three mediocre bourbon bottles.
Robert W.Feb 16, 2026
Would give them less than one star if possible. Somehow I ended up with both a regular and black membership charged at almost eight hundred dollars combined. The delivery issues have been terrible with bottles not arriving at the right location, so I updated the shipping address multiple times. Over the past year, only three bottles made it to the intended recipient. One ended up at my house because the carrier wanted an extra hundred dollars for the delivery. Bottom line: nearly eight hundred dollars spent and I got three low quality bourbon bottles out of it.
Marcus B.Jan 27, 2026
Wanted to stop my Black membership because I wasn't using it as much as I'd hoped, but that was really on me. I emailed customer service to cancel and Corky was handling my request. He explained exactly what they needed to do and said he'd follow up once it was done. Just like he said, I heard back from him the next day with everything resolved. Really solid customer service! All my orders have gone smoothly with no complications. Turns out I just didn't order as frequently as I initially thought I would. Overall, it's a solid company.
Susan L.Jan 2, 2026
Thanks so much! The ordering was quick and painless, and it showed up right in time to give as a Christmas present.
Walter N.Dec 27, 2025
I'm really impressed with how outstanding and quick the service was from this company. During shipping, the package got damaged and three of my advent calendar bottles broke. I sent a message about it and got a response right away, faster than I expected. An AI bot named Corky started helping, then Rochelle took over and asked me to send photos of the damaged bottles. Once she saw them, she immediately told me she was sending a replacement advent calendar. From beginning to end, everything was handled in about twenty to thirty minutes. Rochelle really went above and beyond anything I could've asked for. The whole experience shows this is a world class company that truly cares about their customers first. They're lucky to have someone like Rochelle on their team. This company definitely earned my loyalty for life.
Brian H.Dec 5, 2025
Placed my first order with them and sadly the shipment got damaged through no fault of theirs. I sent an email to their support team and got a helpful response within a few hours along with quick action to take care of the problem. Their response time was incredible and they fixed everything without asking a bunch of questions. This is a company that clearly values their customers.
Kevin R.Dec 4, 2025
Got the whiskey advent calendar and haven't looked back since. The first week I was hooked and ended up ordering two more bottles. Living in a state where liquor stores have limited craft selections, being able to order online and have everything shipped straight to me has been a game changer. No problems whatsoever!
Flaviar Review FAQ
What is Flaviar's rating on RetailCoupons.com?
Flaviar is rated 4.5 out of 5 based on 16 customer reviews. The rating reflects a polarized distribution, with the majority of shoppers giving five stars but a smaller group reporting one-star experiences.
What do shoppers praise about Flaviar?
Customers consistently highlight the quality of curated spirits selections, particularly seasonal offerings like the Whiskey Advent Calendar. Shoppers also commend quick and painless ordering, on-time delivery when shipments arrive successfully, and responsive customer service representatives who resolve account issues promptly.
What complaints do reviewers mention?
The primary complaints involve billing errors where customers report being charged for multiple memberships simultaneously (regular and premium memberships at high combined costs) and persistent shipping failures where bottles do not arrive at the correct addresses despite multiple customer address updates over extended periods.
Do shoppers recommend Flaviar?
Based on the review distribution, most five-star reviewers appear satisfied enough to recommend the spirits selection and service experience. However, one-star reviewers explicitly express severe dissatisfaction with billing and shipping reliability, suggesting the recommendation depends heavily on avoiding billing errors and experiencing successful delivery.
How can I write a review of Flaviar?
You can share your experience by visiting the Flaviar review section on RetailCoupons.com. Reviews should describe your actual experience with ordering, product quality, delivery, and customer service to help other shoppers make informed decisions.
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